News

¡Digitain se complace en anunciar el lanzamiento de AutoBet, una función de apuestas revolucionaria diseñada para empoderar a los jugadores y transformar el panorama de las apuestas deportivas! Con AutoBet, ¡tú tienes el control! Define tu rango de cuota preferido y personaliza tu experiencia de apuestas como nunca antes.

AutoBet supone un importante avance en el mundo de las apuestas deportivas, ya que responde a las diversas necesidades y preferencias de los jugadores. Al permitir a los usuarios establecer su rango de cuotas preferido para una apuesta, Digitain garantiza que los jugadores nunca se pierdan las cuotas que desean, proporcionando una experiencia de apuestas verdaderamente personalizada y adaptada.

Utilizar AutoBet es sencillo y eficaz. Los jugadores acceden a sus cuentas, eligen el evento y el mercado en el que quieren apostar y establecen su rango de cuotas preferido. Además, los usuarios pueden hacer un seguimiento de todas sus solicitudes en el historial de Autobet, incluso si se cancela siempre se muestra el motivo. Si las cuotas del evento seleccionado se encuentran dentro de la franja especificada, el sistema realiza la apuesta automáticamente. Este proceso simplificado garantiza una experiencia sin complicaciones y fácil de usar para los jugadores.

Zohrab Karapetyan, Jefe de Producto de Sportsbook de Digitain, expresó su entusiasmo por el lanzamiento de AutoBet, afirmando: “En Digitain, estamos comprometidos a ofrecer soluciones que satisfagan las necesidades únicas de nuestros operadores asociados y sus jugadores. AutoBet es un excelente ejemplo de este compromiso. Proporciona a los jugadores la flexibilidad y el control que se merecen a la hora de realizar sus apuestas”.

En el back office, los operadores pueden configurar AutoBet para apuestas individuales, múltiples o ambas, en función de sus preferencias y de las demandas de su base de jugadores. Este nivel de personalización garantiza que AutoBet se integre a la perfección con las ofertas existentes de un operador, mejorando la experiencia global de apuestas.

Digitain sigue liderando la innovación en iGaming, y AutoBet es una prueba de su compromiso por ofrecer soluciones de vanguardia tanto a los operadores como a los jugadores”.

Digitain anunció su colaboración de distribución con la plataforma de agregación REEVO. El acuerdo permite el acceso al portafolio de juegos de REEVO, que consta de tragamonedas y juegos de mesa de alto rendimiento, los cuales ahora estarán disponibles en las plataformas Centrivo Dinámico y Centrivo Universal de Digitain, así como a través del servicio de agregación de Digitain.

Ashot Sahakyan, Director de Relaciones Internacionales en Digitain, expresó: “Hemos admirado a REEVO durante mucho tiempo, ya que comparten el mismo compromiso con la innovación y soluciones centradas en el cliente y el jugador, al igual que Digitain. Este acuerdo refuerza los valores de nuestra empresa y marca para ofrecer el contenido de iGaming óptimo y de mejor rendimiento a nuestros crecientes socios a nivel mundial.

Petra Maria Poola, Jefa de Ventas de REEVO, comentó: “Es un placer colaborar con Digitain y sus equipos comerciales y de productos. Estamos seguros de que nuestro portafolio de juegos de alto rendimiento será un éxito entre los operadores asociados B2C de Digitain y sus jugadores.

“Digitain’s key goals remain to deliver scalable iGaming solutions and help our partners grow their business”.

What will be the main novelties that your company will present and focus on at ICE London this year? Will you be showcasing any new products or services this time around?

We shall welcome our current and potential partners and visitors to our stand S4-150.

Digitain shall be showcasing our all-new native applications for Centrivo. The immersive, all-in-one experience for iOS and Android platforms comes with innovative features, including push notifications and cross-product navigation. This is all part of our continued dedication to delivering a superior gaming experience for our partner operators.

The Centrivo’s native applications have an extensive suite of casino games and features offering diverse options to cater to every player’s requirement. The application integrates a comprehensive sportsbook and virtual sports, providing users with a one-stop destination for all their sports betting and virtual gaming needs.

Digitain sportsbook platform has also introduced new features, of which our partners and their players have been delighted, including Sportchat, Sport Jackpots, Sport and Bet Race Tournaments, AI Sport recommendations, Dark and Light modes. The features are focused and engineered to enhance player engagement and satisfaction, leading to revenue growth.

Given ICE London’s status as one of the major global events in the industry, what are your expectations for the expo, and what are the company’s key goals for the event?

This shall be the last show at London ExCeL, as everyone knows ICE always defines a salesperson’s whole year, as it is the start of the trade events calendar. We are meticulously planning for this prestigious show with all our team. Therefore, we look forward to celebrating the years gone by, and this last show shall be one of the best as we approach a new chapter when the show goes to my 2nd home Barcelona in 2025.

Our key goals remain to deliver solutions for our partners, that deliver robust, scalable iGaming solutions into the marketplace, and listen, learn, and help our esteemed partners grow their business today, tomorrow, and in the future.

How would you describe the industry’s and your client’s current demands at the time? What markets will you focus on at the expo?

The demands have been similar over the past few years. Can your technology adapt to local market conditions, player needs, and regulations, and can you help us grow our business?

Operators are looking for a more holistic approach to their business needs, in that it isn’t just the technology platform; it is the expertise in operations, marketing, compliance, and payments, which is accompanied by ongoing support for the growth of our partners’ operations.

Digitain has been in the marketplace for some time and has operational and technology expertise within our teams. It is essential to understand the supply chain and the nuances of the B2C market when supporting partners with B2B technology. I came from a B2C background so this further helps to have that all round perspective.

From a market’s perspective, continental Europe is a crucial focus for Digitain, and likewise, Latin America and the recent regulation in Brazil shall further accelerate the demand in South America. Our regional team, under my focus, shall be focusing on CIS and Baltics which are strong growth markets for Digitain.

The event comes as we enter a new year for gambling. What is your assessment of how the sector developed in 2023, and what should we expect from it in 2024? What role will the company play in the upcoming 12-month period?

The sector grew overall across continental Europe, Latin America, and North America. Latin America, of course, with Brazil, is a significant spotlight for B2C and B2B iGaming companies. More of the same for 2024, so more markets are regulated in South America.

From Digitain’s perspective, we have opened offices in London and Bucharest and have expanded our team in LatAm markets. The business is well-placed to accelerate its presence in key regulated markets.

What other industry events does the company plan to attend this year?

Similar to 2023, we have a full schedule of attendance at industry shows, and we shall be attending iGB Live in Amsterdam in July and the SBC Summit in Lisboa in September. We shall also be attending various local and regional expos in Europe, Latin America, and Asia.

To kick off the start of the year, Digitain launched new native apps for iOS and Android devices under its Centrivo brand. Could you share what the initial feedback has been like?

We were delighted to announce our Centrivo all-in-one applications for both iOS and Android platforms to the market in December last year. Our inquiries from existing partners and new ones interested in our product presentations and demonstrations at the forthcoming ICE London show have been outstanding.

Source: Yogonet

¡Digitain presenta con orgullo Centrivo Dinámico! Una plataforma revolucionaria que lleva la experiencia del jugador a un nuevo nivel, con un flujo de gestión de bonos renovado y una oficina central compatible con dispositivos móviles.

Digitain presenta un rediseño completo de la funcionalidad de gestión de bonificaciones, introduciendo una solución de interfaz de usuario moderna con una interfaz fresca e intuitiva adaptada a las preferencias de los jugadores. La plataforma hace hincapié en la visibilidad y la transparencia, permitiendo a los jugadores explorar sin esfuerzo las ofertas promocionales de los operadores. El rediseño garantiza una gestión ágil de la activación de bonificaciones y unos procesos de control acordes con las sólidas prácticas de juego responsable. El sistema va más allá y ofrece una personalización de las bonificaciones con contenidos a medida para diversas bonificaciones, como apuestas gratuitas, tiradas gratuitas, bonificaciones de apuestas, premios en metálico y mucho más.

Esta funcionalidad mejorada de la experiencia de gestión de bonificaciones se complementa con nuestro back office, que es totalmente compatible con dispositivos móviles y le permite tener el control al alcance de la mano. Gestiona promociones para jugadores, realiza campañas y efectúa cambios instantáneos en el sitio web, todo ello desde tu teléfono, gracias a la facilidad de navegación, las soluciones adaptadas a dispositivos móviles y el uso de tecnología innovadora. Disfrute de una experiencia 100% móvil con una gestión perfecta de las operaciones de su negocio que incluye, entre otras cosas, métricas e informes en tiempo real para una toma de decisiones informada con datos comerciales en tiempo real.

Edmond Ghulyan, Director de Estrategia del Grupo y Jefe de Producto de Centrivo de Digitain, enfatizó el compromiso con la perfección en Centrivo Dinámico: “Nos esforzamos por ofrecer soluciones de vanguardia que satisfagan las necesidades de nuestros socios, al tiempo que nos mantenemos centrados y dedicados a las mejores prácticas de desarrollo de productos. Estas soluciones innovadoras no sólo aumentan la satisfacción de los jugadores, sino que también proporcionan a los operadores una flexibilidad sin precedentes en la gestión de sus negocios.”

“My goal is to empower every member of my team”

Having recently transitioned from Head of Strategy to Chief Sales Officer at Digitain, how do you plan to leverage your strategic insights to drive the company’s global sales and expansion?

As the former Head of Strategy, my main objective is to utilise the tools and techniques I have developed over the years to establish and implement effective strategies. One of my key strengths is the ability to analyse both data and experience, allowing me to create tailored data-driven strategies for each market we plan to enter or expand in.

This includes considering factors such as market specifics and competitive landscape to make decisions that align with the company’s vision and objectives. Additionally, my previous role has not only improved my business development skills but also shaped my unique leadership style, which will be instrumental in driving our company’s global sales and expansion efforts successfully.

In your role at Digitain, you are tasked with engineering complex sales solutions for multi-jurisdictional operators. What is your approach to meeting the diverse needs and regulatory requirements of these markets?

Digitain has over 3,000 employees with expertise in the entire iGaming supply chain. In terms of this, sales work closely with our product, regulatory, and technical compliance teams to ensure the exacting standards for certification and licensing are met.

We conduct regulatory monitoring of each market and new markets that are considering enacting legal frameworks for iGaming. Our teams of professionals liaise with regulators and certification providers, and it is essential to have this dialogue and communication flow.

Internally, we have multi-disciplinary review meetings and project planning to ensure all milestones in the regulatory, technical, product, and sales road map are delivered accordingly.

It is essential to state that these processes take time and should not be rushed; attention to detail is paramount, and our partners and regulators expect this.

As you step into your new role, what is your vision for Digitain’s growth in the iGaming industry, and how do you plan to achieve this?

My vision for Digitain’s growth in the iGaming industry is to maximise our potential by not only expanding in our current markets but also entering new markets where our technologies, and solutions, and unique partner-centric approach can help large operators significantly grow their businesses and gain a competitive edge.

We have various data-driven strategies in place to achieve this vision, which we plan to implement this year. As the sales team, we believe our main responsibility is to showcase the hard work of our 3,000+ employees to the world, and we are determined to do so with a winning mindset.

What qualities do you look for in your team, and how do you foster a culture of innovation and excellence?

As the newly appointed Chief Sales Officer, my goal is to empower every member of my team and fully support their growth and development. This can only be achieved through ongoing learning and development, as well as discipline and diligence that are the main qualities I am looking for.

I believe in leading by example giving individuals the freedom to make mistakes, learn from them, and ultimately flourish. Additionally, in Digitain, our policy is to heavily invest in our talents, invest in their learning and development, plus we have created a work environment with state-of-the-art facilities and comprehensive support to prioritize their physical health and mental well-being.

How do you plan to strengthen relationships with existing partners and customers, and what strategies do you use to attract new partnerships in the iGaming sector?

As the former Head of Strategy, I have established strong connections and relationships with many of our key partners. It is my intention to uphold these relationships in my current position, as it is one of my main responsibilities. Strengthening relationships with the existing partners is crucial for business growth. To achieve this, it is important to maintain proximity to our partners, investigate and prioritize their needs, and have a deep understanding of their market requirements to actively support the growth of their businesses.

When it comes to new partnerships, our approach involves a careful selection process where we prioritize certain criteria. We aim to work only with partners who have the potential to gain a competitive edge in their market and achieve top-ranking status with the help of our products, solutions, and support that are designed to assist them in reaching their goals.

Additionally, Digitain is establishing more sales offices to be close to our partners worldwide; we have opened offices in London, England, and Bucharest, Romania, and shall be expanding our physical presence in LatAm very shortly. The physical presence is vital to our local partners and further helps increase the awareness of Digitain in those core markets.

Our brand ambassador, Luis Figo, who has signed on for another year, has been wonderful, given his international presence in Europe and Latin America, further raising the awareness of Digitain in critical global markets. Our collaboration with Luis is unique in the B2B iGaming vertical, and we look forward to his attendance at the up-and-coming ICE London show and other events planned throughout 2024.

Regulatory landscapes in the iGaming industry are continually changing. How does Digitain, under your sales leadership, plan to navigate these changes?

Digitain is committed to flexibility and adaptability when it comes to accommodating to partner’s needs in their markets or jurisdictional requirements. This process, to my deep belief, is only possible to conduct successfully when there’s an ongoing dialogue between the Operator and the respective stakeholders of the Provider, such as Compliance, Technology and Business.

Under my leadership, one of my core missions should be to facilitate this dialogue because this will not only nourish the partnerships with existing partners from different regulated markets but also ease our journey to expanding our footprint into more regulated markets.

Source: iGaming Express

Iain Hutchison, CRO at Digitain: “Sportsbooks chose us because of our reputation and long-standing expertise”.

What assessment do you make of 2023?

As a business, we are pleased with our continued growth in multiple regulated markets. During this year, Digitain has opened offices in Bucharest and London. This is to expand and service our business pipeline, and growing markets such as continental Europe. Our team of brilliant people has grown to over 3,000 employees, showing the increasing demand for our Sportsbook and iGaming solutions.

What would you say was the company’s biggest achievement?

There have been many milestones for the company, namely its overall growth, increase in employees, the opening of new offices, and enhancements to our products. Therefore, it is difficult to single out one achievement, but I suppose, LatAm is one of our successes of the year.

We have attended several of the igaming shows, and this has generated a lot of enquiries, and new business wins. We have also scaled our LatAm team with several senior and operational hires throughout the year, and we shall continue to grow our pipeline in LatAm.

Your sportsbook recently won “Sportsbook Supplier of the Year” at the SBC Awards and “Sportsbook Provider of the Year” at the SiGMA Balkans Awards, how much importance do you give to awards and nominations?

Industry awards are important for any B2C or B2B business. The submissions are reviewed by judges who have a deep understanding of the industry, the challenges, and the dynamics.

Therefore, to get shortlisted is a great achievement, and likewise winning the award, as it demonstrates peer recognition, which helps further build your reputation and trust within and outside of the industry.

What are the key features that make your sportsbook stand out in so many award ceremonies? How many platforms have already integrated your technology?

We have over 150+ partners using our sportsbook to date, and a healthy onboarding pipeline for Q1 & Q2 releases in 2024.

There are many reasons why partners chose Digitain. Part of that decision making when selecting a technology provider, is our reputation and long-standing expertise in the vertical. We put the customer first and have always viewed the dynamic between supplier and operator as a collaborative one.

For a technology standpoint, our solutions allow flexibility, reliability, and customisation for the partner to ensure a degree of greater control to manage their brand and business processes in that local market. This flexibility is very important into today’s fast-moving markets, where players choices can change quickly, so you need technology partners such as Digitain that can facilitate change and adaption at pace.

“We have over 150+ partners using our sportsbook to date, and a healthy onboarding pipeline for Q1 & Q2 releases in 2024.”

What can you tell us about the upcoming scenario for esports?

eSports continues to be a popular product vertical. It appeals to a slightly different, younger demographic, and can be a natural introduction into more traditional sports betting products.

We have some exciting developments planned on that front throughout 2024, so keep a watching brief.

Luis Figo is set to continue his role as Digitain’s esteemed Brand Ambassador for the second consecutive year. How important is it to have a football legend like Figo on your team?

Luis is a well know sports athlete globally. As a business, we are delighted to continue our partnership into 2024.

The relationship given Luis stature in Latin American markets has certainly helped Digitain to stand out and help build our awareness in those regions.

What can you tell us about Digitain’s Paydrom solution and how it is revolutionizing igaming payments?

Payments and APM’s is the lifeblood of any online business, and payments is crucial in iGaming.

Paydrom, provides our partners with the flexibility at it is a payment gateway and payment service soltuion, that has 50+ providers, 400+ payment options to offer the best local payment options for a partner operator.

Instead of multiple end-point payment integrations, Paydrom solves that, via a centralised dashboard. We shall continue to expand that service as more payment methods become popular in each country’s market.

The Latin American market is going through an exponential expansion, what is Digitain’s biggest challenge in this scenario for 2024?

Latin America has been growing for several years and is an exciting market. There are several challenges, and ongoing regulation needs to be monitored to ensure market access and support for local operators looking to go online, and of course international operators entering the market.

As we mentioned, Digitain already has a robust awareness in the market, and our pipeline is expanding, and we shall continue to look at how we service and grow those market segments.

“Latin America has been growing for several years and is an exciting market.”

Looking forward to 2024, what plans do you have and are there any new developments that we can look forward to from Digitain?

Firstly, we wish to thank all our partners, who continue to support and use our platform services, they have been phenomenal.

In terms of 2024, well, come see us at ICE London in February and all shall be revealed then.

Source: Focus Gaming News

GMB – What assessment do you make of your company’s performance and growth in 2023 overall? Did it meet expectations or exceed them?

Gevorg Rushanyan – Digitain has a long history in delivering exceptional sports betting and iGaming solutions across many regulated markets.

Throughout this year, the business has opened offices in Bucharest and London to expand and service our business pipeline across continental Europe. Our people are phenomenal and have grown to over 3,000 employees, which again is testament to our business growth in 2023.

We look forward to 2024, as we further build on our growth, and expand our award-winning sportsbook and iGaming platform solutions to new partners across the globe.

What assessment do you make of your company’s performance and growth within the Brazilian market in 2023?
Digitain has had a surprising year of exponential growth in Brazil, on par with our strategic operators, who have well-known names in the industry. We have experienced a boost in traffic that is incomparable to other markets in the region, and we believe that one of the reasons is the sympathy that players have come to have with our sports and esports product.

We are firm in our strategy that for us Brazil has to be one of the markets with the greatest momentum in sports betting for the upcoming years.

Could you list the main achievements or goals accomplished?

Digitain and our team, have attended over 30 summits and industry trade shows throughout 2023. The business has won numerous B2B industry awards. We have introduced and launched new features on the sportsbook platform which have been well received by our B2C partners, such as SportChat, Sport Jackpot, Sport and Bet Race Tournaments, AI Sport recommendations and Multi and Ultra Cash Back, and many more features all designed to enhance player engagement that leads to revenue growth.

There are many more achievements, and it is only possible with the continued support of our 150+ partners, and over 3,000 team members delivering the best iGaming and Sportsbook solutions into the market. We wish to thank all our partners and suppliers for helping us make it a fantastic 2023.

In your sector within the industry, what trends or technological advances do you believe will dominate the market in 2024?
We are seeing more socialization features being introduced in the sportsbook. Players wish to engage with other players and have that sense of community. Digitain has recently introduced our player-to-player engagement tool, called SportChat, which has proved a success with players and our partner operators using this feature.

2024 shall see more of these social features introduced into the platform, and more AI to improve processes within the player journey for acquisition and retention marketing plans.

What is your general opinion on the regulation of the sports betting and online gaming market that is on the verge of approval in Congress?

As a B2B supplier business we welcome regulation within the supply chain. It is important for the industry to grow and protect consumers, so regulation is welcomed.

What are the main goals/objectives of your company for 2024 within the Brazilian market? And on a global scale?
Our goals are to continue to monitor the progression of the bills in the Brazilian Congress and timelines for regulated sports betting in Brazil, and indeed across other Latin American countries.

Our teams, legal, compliance and technology, will review the licensing requirements and make the necessary preparations required for these regulated markets.

Source: Exclusive GMB

Digitain se enorgullece en anunciar el lanzamiento de sus nuevas aplicaciones nativas para dispositivos iOS y Android. Este lanzamiento innovador promete una experiencia de juego inigualable, consolidando el compromiso de Digitain con la innovación y la satisfacción del cliente.

Las aplicaciones nativas de Centrivo ofrecen una experiencia de juego fluida y unificada en iOS y Android, asegurando una experiencia consistente y de alta calidad para los usuarios. Más allá de esto, la amplia suite de juegos de casino y funciones de Centrivo ofrece una variedad de opciones para satisfacer las preferencias y gustos de cada jugador. Además, la nueva aplicación integra de manera perfecta el sportsbook y deportes virtuales, proporcionando a los usuarios un destino único para todas sus necesidades de apuestas deportivas y juegos virtuales.

Edmond Ghulyan, Director de Estratégica del Grupo y Jefe de Soluciones de Producto de Centrivo, expresó su entusiasmo por el lanzamiento, declarando: “Estamos emocionados de presentar las nuevas aplicaciones nativas para Centrivo. Esto marca un hito significativo en nuestros esfuerzos continuos por ofrecer soluciones de vanguardia para nuestros usuarios. La experiencia inmersiva todo en uno en plataformas iOS y Android, junto con características innovadoras como notificaciones push y navegación entre productos, refleja nuestra dedicación a brindar una experiencia de juego superior”.

Además, para complementar las características mencionadas anteriormente, la aplicación de Centrivo se mantiene a la vanguardia al incluir un espacio dedicado a los deportes electrónicos, así como proporcionar una experiencia de apuestas deportivas con características innovadoras y una interfaz fácil de usar, facilitando y haciendo más placentero para los usuarios realizar apuestas en sus eventos favoritos.

Con un compromiso con la mejora continua y la innovación, Centrivo sigue estando a la vanguardia de la industria, ofreciendo una plataforma dinámica y atractiva.

Digitain ha sumado un nuevo galardón a su colección de premios, el prestigioso Gran Premio de la Industria Rumana del Juego otorgado por Casino Life & Business Magazine Romania a las “Soluciones Digitales Completas del Año”.

Iain Hutchison, Director General de Ingresos de Digitain, declaró: “Digitain se ha expandido en el mercado rumano, y ahora tenemos oficinas situadas en la hermosa Bucarest. Por ello, estamos encantados de ganar este premio de Casino Life & Business Magazine Romania, una de las revistas del sector más antiguas y reconocidas de la región. Nuestro continuo agradecimiento a todos los que han votado y apoyado a Digitain”

Digitain tiene el placer de anunciar que Edmond Ghulyan ha asumido un rol más destacado dentro del equipo directivo como Director de Estratégico del Grupo y Director de Soluciones de Producto Centrivo.

Anteriormente, Edmond desempeñó con éxito las funciones de Director de Atención al Cliente y Director de la Plataforma Centrivo. Con casi 6 años de dedicación a Digitain, en su nuevo puesto, liderará tanto el desarrollo estratégico de la galardonada y competitiva GLI iGaming Platform con toda la suite de productos Centrivo, como la estrategia global de Digitain a nivel de grupo.

Sr. Vardges Vardanyan, fundador del Grupo Digitain, comentó el ascenso con estas palabras elogiosas: “Edmond ha sido una pieza fundamental de nuestro selecto equipo directivo durante casi seis años. Ha liderado con determinación, siendo un faro de inspiración para su equipo al abordar desafíos técnicos con maestría, ofreciendo soluciones innovadoras a nuestros socios actuales y futuros.

En este dinámico 2023, donde nuestro negocio ha experimentado un crecimiento acelerado en diversos mercados, confiamos plenamente en que con Edmond al mando de nuestras Soluciones de Productos Centrivo y liderando la Estrategia del Grupo Digitain, el año 2024 continuará marcando nuestra expansión y desarrollo.”

Edmond Ghulyan, recién nombrado Director de Estratégico del Grupo Digitain, comentó: “Es un honor asumir este nuevo y amplio rol, guiando a Digitain Group hacia sus metas estratégicas y fortaleciendo los robustos cimientos de las soluciones de productos Centrivo para satisfacer las cambiantes demandas de nuestros socios presentes y futuros.

Como empresa y equipo, estamos posicionados de manera óptima para seguir ofreciendo soluciones tecnológicas y de producto sólidas, escalables y perfectamente adaptadas a cualquier mercado. Esto garantiza que nuestros socios puedan enfocarse en forjar una marca competitiva, única y altamente automatizada en diversos canales y mercados.

En este periodo de expansión acelerada y ambiciosos planes futuros, quiero expresar mi profundo agradecimiento al señor Vardanyan por su inquebrantable apoyo a lo largo de los últimos seis años y por la nueva oportunidad de liderar la Estrategia de Digitain Group.”