Retain Your Players with Our iGaming CRM Solution
CRM empowers operators with real-time granular segmentation, automated player journeys, deep gamification mechanics, and a fully integrated loyalty program that together transform engagement into sustainable revenue.
CRM Key Features
Marketing Segments
Build static or dynamic customer segments from demographic, behavioural, and transactional data. Combine segments, preview audiences, and track lifecycle shifts for deeper insights. Use these segments to automate targeted campaigns, customer journeys, or special missions.
What This Feature Brings
- Static And Dynamic Groups
- Compound Segmentation
- Lifecycle Stage Tracking
- Multi-Criteria Filtering
- Segment Locking
Additional CRM Capabilities
Communication Template Builder
Create and manage SMS, email, push, and Telegram templates for multi-channel communication.
Marketing Calendar
Plan, schedule, and track all campaigns and activities in a single, intuitive calendar view.
Campaign Metrics Management
Track campaign impact across deposits, revenue, and engagement with primary and secondary KPIs.
Advanced Analytics and Dashboards
Access real-time dashboards and custom reports with deep insights into player behaviour and campaign performance.
Custom Data Views
Configure advanced filters to display personalised private or public table views.
User Role and Security Management
Define granular access roles with 2FA, action logs, and player data masking to meet iGaming compliance requirements.
Third-Party Integrations
Integrate with preferred SMS, email, and communication providers for seamless campaign execution.
Spam and Email Blacklist Controls
Automatically filter sensitive content and block restricted emails to ensure compliant communication.
Sportsbook and Casino CRM Services
Data Migration & Setup
CRM Configuration
Segmentation Setup
Bonus Configuration
Campaign Building Support
Dashboard Setup
User Role Management
24/7 CRM Support
Trusted by Operators Who Measure Success
At GanaExpress.bet, we have found Digitain to be a solid and reliable technology partner. Their platform has allowed us to operate sports betting and online casino with stability, good performance, and clear management tools, both on our website and in our Retail locations, always aligned with the regulatory demands of the sector.
For 10 years now, XliveBet has relied on DIGITAIN as our trusted turnkey platform provider. Their technology, reliability, and continuous innovation have played a central role in our growth and long-term success.
Digitain is our technology provider for sports betting. The integration allows us to operate steadily in the regulated market and maintain a competitive sports range. We continue working together to expand the available tools, improve the promotional offers, and optimize the user experience, aspects that we consider key to the growth of both parties.
Working with Digitain has been a great experience. Their professionalism, dependable support, and commitment to high standards make them a partner we can count on every day.
Trusted. Awarded. Proven.
Technology Provider of the Year
SPiCE
Multi-Channel Supplier of the Year
5 Star
Most Innovative Supplier
European iGaming Awards
Global Gaming Company of the Year
IGAExplore More Products
iGaming Platform
All-in-one platform with scalable infrastructure and fully customisable back-office tools.
Paydrom
Global payment gateway supporting 600+ currencies, advanced fraud detection, and flexible cashier modules.