Gaming Operations Specialist

  • Employment term: Permanent
  • Job type: Full time
  • Location: Yerevan
  • Starting date: February 3, 2020
Job description:

Digitain is looking for Gaming Operations Specialist to join the Company's team. He/She must ensure the correct operation of online monitoring, game risk evaluation and provide support to our customers on a daily basis.

This position is shift based and includes the following working hours: 10:00-19:00 and 15:00-00:00

We Offer

  • 4x Paid Days off
  • Referral bonuses
  • One shot bonuses in case of childbirth, marriage
  • Development programs
  • 3 x salary in advance with up to 1 year repayment option (benefit is applicable after 1 year employment)
  • Free of charge lunch, coffee/tea, fruit
  • Corporate events and team buildings
  • Birthday gifts
  • Library

Job responsibilities:

  • Conduct online monitoring and game risk evaluation
  • Quickly respond to problems and suggestions raised by customers
  • Conduct different types of analyses
  • Improve methods to detect and eliminate various kinds of violations
  • Conduct various types of customer-related activities on a daily basis
  • Develop, compilate and present reports related to risk analysis
  • Manage clients’ requests and provide an appropriate solution
  • Create reports on observed requests

Required qualifications:

  • Graduate degree, technical background is preferable
  • Excellent analytical skills
  • Strongly developed decision making and problem solving skills
  • Ability to create reports in a written form
  • Organizational skills and ability to work in a team
  • Ability to work in different fast-paced work environment and quickly respond to changing situations
  • Attention to details and well developed memory
  • High sense of responsibility
  • Good knowledge of Russian and English languages
  • Good knowledge of Microsoft Office, knowledge of Photoshop is desirable

Deadline: 06.03.2020

Required candidate level:

Not defined

Additional information:

All interested candidates are welcomed to send their CV in English to: [email protected]. Please indicate "Gaming Operations Specialist" in the subject line of the e-mail. Only short-listed candidates will be contacted.