Finding a Safe Live Casino Platform

17 October 2022 / Blog

A live casino is inarguably one of the top essential components of a successful iGaming business. Any serious iGaming operation is incomplete without one. Hence, the importance of choosing the right live casino platform is beyond any dispute.

Here’s a checklist of some of the criteria we thought we’d highlight to help you make a well calculated choice when it comes to live casinos – safe and reliable.

  • Reputation

Find out as much as you can about a live casino service provider by reading up on them. To choose a reliable live casino, you should give priority to those with a good reputation. Make sure you pay attention to any further qualifications, trust seals, and favourable comments from actual players and operators. Some sites dedicate themselves to investigating online casinos and providing detailed evaluations of their findings. These sites are a great resource for learning more about live casinos and the gaming options they provide.

  • License

Verifying that a live dealer casino has a valid gaming licence and certification is crucial while searching for the finest live casinos. When the local legislature has issued a licence to a live casino, it implies the establishment meets all requirements for lawful operation. For best-quality services, pick a live casino with GLI certification.

  • Security

When it comes to live casinos, safety is of the utmost importance. You should guarantee that your players are using a secure and reliable service. Therefore, safety and user protection should be prioritised. A number of safeguards are in place at reputable live casinos to ensure that players’ money and personal information are secure at all times. These include SSL encryption, ID verification, and a 2-step verification, to name a few. Plus, a secure website will have “HTTPS” in the URL and a padlock symbol will appear in the browser’s address bar. This ensures a safe and encrypted connection between you and the site.

  • Payment

Credit/debit cards, PayPal, bank transfers, and e-Wallets are just some of the safe and secure deposit and withdrawal methods that must be offered by any legitimate live casino. Banking must be as flexible and user-friendly as possible, with a wide range of acceptable currencies and pliable withdrawal limitations.

  • Technology

With a live casino, it’s important to feel confident in the reliability of the underlying technology and the quality of the broadcast. Explore the options and zero in on the best one. Pick a service that has been around for a while, has cutting-edge equipment, and can guarantee flawless streaming. Reputable online casinos will provide the latest site software, as well as a streamlined, user-friendly layout that works well on both desktop and mobile devices. Avoid outdated technology.

  • Bonuses

Live casinos usually give out a lot of freebies to new and returning customers. For such an occasion, it is recommended to choose a larger and more reputable live casino platform. Because of their greater financial resources, they are able to provide players with more attractive incentives than smaller establishments. A larger, more reputable casino is usually the best choice in these situations. You shouldn’t, however, write out small casinos. Some of them offer very competitive bonuses and rewards.

  • Customer Support

The best live dealer casinos will have responsive, human customer service representatives accessible through many communication methods. Customers need many avenues of interaction with the service’s support staff. The customer care department should be accessible through many channels. Best live casinos often provide round-the-clock assistance to its players.

Digitain is one of the most reputable, multi-channel, gaming platform providers that proudly feature a high-quality live casino in their product portfolio. Operated by a team of experts with decades of gaming experience, Digitain’s unique, GLI-certified, in-house Live Casino successfully recreates the luxurious experience of a premium-quality casino in the digital world.

In the midst of continually expanding portfolio of games, players can currently enjoy European Roulette, Auto Roulette, Blackjack and Baccarat, broadcast in Full HD straight from Digitain’s purpose-built facility. Focusing on innovation and ensuring the very best player experiences possible, Digitain’s Live Casino offers the security, novelty and reliability any iGaming business needs for its successful operation.

Look no further. Check out Digitain’s Live Casino.

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The Female Side of iGaming

26 September 2022 / Blog

Often seen as a male-dominated sector, the iGaming industry has been accused of gender imbalance and lack of gender diversity. The iGaming space has not been very welcoming to women, indeed. But that’s changing. It looks like more and more influential women are shaking up the online gaming scene. The growing presence of women in iGaming is clearly manifest. Not only in the role of players. Today, inspirational and successful women can be found in all areas of iGaming, including product creation and development, marketing, design, legal or operational services, and customer support, to name a few. It is also thrilling to see an increasing number of prominent female figures filling managerial, directorial and CEO positions across the betting and gaming industry. Professionally, these women are breaking the mould and proving that iGaming is for everyone. 

Gender parity, though, is still a way off in the sector. Women are still under-represented in many areas of the iGaming sector, despite progress in this area over the last several years. At the entry level, iGaming is a roughly equal place for women and men. The divide, however, becomes more noticeable at supervisory and managerial levels. Overall, it’s clear that more work has to be done to eliminate gender imbalance in the iGaming sector. 

Every iGaming business can take action to improve gender equality in the industry by making their workplace more inclusive and supportive of female team members. Initiatives for creating a more welcoming work environment could include: 

  • Looking for opportunities to promote women to leadership positions, 
  • Offering pay equity, 
  • Providing career advancement opportunities on an equal basis, 
  • Highlighting successful women in the team, 
  • Encouraging women in the workplace to share their perspectives on how to improve the company’s culture.

There may be a number of additional ways in which a female working in the iGaming sector may try to help herself succeed: 

  • Be a role model and an advocate for other women by mentoring, sponsoring, or recognising them as peers. As a small step toward closing the gender gap, you may highlight the accomplishments of exceptional women in your workplace. It is possible that they may repay your kindness. 
  • Ask for a pay raise. There is still a gender pay gap, which results in many women getting paid less than men for doing the same work. Don’t be hesitant to negotiate a raise if you feel you deserve one. 
  • Take some risks. Pursue lofty goals. Try not to be too modest when chances present themselves. Recognise any self-criticism that may be there and challenge yourself. Force yourself out of your usual routine. 
  • Continue to build your network. If you’re a woman looking to further your career in an industry like iGaming where women are under-represented at the top, networking with influential people who can advocate for you is essential. You might also connect with other professional women by starting or joining an internal network. 

As a modern-day company, we, at Digitain, are always proud of our successful female employees and keen to celebrate their successful contributions and accomplishments in the iGaming industry. So, it was with genuine joy and pride that we recently welcomed the exciting news of Digitain’s Sales Manager Meri Nersisyan’s award. She was recognised as a Star of the Future, in the Suppliers category, at the prestigious Women in Gaming Diversity Awards ceremony that took place in London. 

At Digitain, we are eager to motivate all of our colleagues to be their best authentic selves, to raise their heads above the parapet, to support and advocate for others in the industry, to be brave when taking on ambitious opportunities for their career advancement.  

If you’re a woman already working in this industry, we salute you. Digitain will always continue to work towards more equality in this industry.  

Or are you a female professional looking to start or advance your career in iGaming? We at Digitain would love to hear from you. Get involved! Contact us for additional information. We’re available 24/7. 

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Top 20 Tips on How to Choose a Sportsbook Provider

01 August 2022 / Blog

One of the most critical things you’ll need when starting or expanding your own iGaming company is a reliable sportsbook software provider. When it comes to online betting, sportsbook software is the foundation of your operation.  

If you’re looking for a Sportsbook software provider, there are several factors to consider. Listed here are the essential twenty tips on how to go about choosing the right Sportsbook provider. 

1. Company Reputation 

To avoid working with an unreliable provider, company reputation is critical. How long has the company been in business? Have their clients been satisfied? A strong reputation will tell you all this and more! Google and other search engines may be used to get evaluations of sportsbook software providers. Examining user and professional reviews is also a good idea.  

2. Licensing 

You must verify that the software provider has a government licence to sell you their product legally. They can’t stay in business for long if they don’t have a licence to operate. 

3. Feature-Rich 

There’s no need in wasting your time and effort if the provider simply offers basic characteristics. Be sure to look into the features they have to offer before making any purchasing selections. 

4. Experience and History 

You want to make sure your software provider is up to date on the latest developments in the Sportsbook sector. On top of that, sports betting software providers should be able to easily prove their background and work history. 

5. Market Diversity 

High-quality sportsbooks will offer more diverse markets. Apart from apparent winning choices, there should be a slew of secondary markets available. Look for a sportsbook software provider that offers market diversity. 

6. Exceptional Proposition 

Most providers offer identical features and services. But do your best to find one that can give you a unique sportsbook software package with advanced functionalities, extra features and exceptional user experience. 

7. Security 

Make sure your provider’s software is safe and secure so that no one can hack into your system or get their hands on personal data. If you accept credit card payments, this is critical since stolen credit cards may be used to defraud your clients’ bank accounts. 

8. Sports Variety 

A competent sportsbook provider’s software will come with a variety of sports for betting. Football (soccer), American football, baseball, and basketball, as well as such popular sports as hockey, cricket, snooker, and golf. 

9. Scalability 

Scalability is key when it comes to software. For example, your site should be accessible to huge numbers of players without any issues. Can the sportsbook software handle a huge number of transactions per second (TPS)? In the event of any scalability concerns, you may be at risk of losing customers and revenue. 

10. Personalised Interface 

In order to draw in new customers, sportsbooks should avoid employing the same template design as other websites. A good sportsbook attracts new players and keeps current ones engaged if it has a custom-designed, personalised website to help you appear different and unique. So, look for a sportsbook provider that can offer interface customisation.  

11. Region Specifics 

Find a provider with a platform that meets your location preferences. 

  • Geo-Dependency 

If you’re going to have a successful sportsbook, you need to make sure the software you’re using is geo-dependent. If your website can only be seen by players in one specific country, you’ll be unable to expand your player base outside that country’s borders. As an alternative, if your platform is available internationally, you’ll have the ability to draw players from all over the globe, thus boosting your potential to generate more money with your Sportsbook over time. 

  • Localisation 

The term “localisation” refers to the process of making your website accessible in a variety of languages and currencies. Because it enables you to reach a wider audience and expand your company more quickly, localisation is essential. If you’re searching for a one-stop shop for sportsbook software, find a company that offers localisation as part of their offering. 

12. Marketing Tools 

With a solid sportsbook software, you should be able to send out email campaigns, manage your social media accounts as well as incorporate it into your website. Your website’s traffic and client base will grow as a result of the use of these tools. 

13. Integration 

Make sure your sportsbook software can integrate with other platforms such as WordPress or Shopify, so that you can make adjustments if required, without having technical expertise. 

14. Admin Panel / Backoffice 

Your sportsbook software’s administrative panel, or backoffice, serves as the heart of the system. All of your betting options, player accounts and a lot more may be set up here. So, make sure your admin or backoffice area is simple to navigate and utilise.  

15. Mobile Friendliness and Cross-Platform Compatibility 

Mobile-friendly sportsbooks are becoming more important as the digital age is ever-evolving. Aim at a sportsbook provider that will have a mobile-friendly solution. 

It is necessary, however, that the software can run on all platforms and devices. Playing on a tablet should be no different than playing on a computer at home. A sportsbook’s design must be responsive and device-adjustable, so that you neither disappoint players with desktop computers nor those with mobile devices. 

16. Risk Management 

A sportsbook’s risk management strategy is critical. This could lead to long-term problems if the sportsbook does not properly manage its risks. Look for a reputable sportsbook that can guarantee its players’ peace of mind with a high degree of risk management. Proper encryption, authorisation and password protection are just a few of the requirements. 

17. Odds Management 

Odds management should be your first consideration when selecting a sportsbook software provider. The activity takes place in the odds management system, and that’s where the money is to be made. Take a look at these features to make sure you’re getting a decent deal on odds and that your players get paid on time: 

  • Low winning bet margins, 
  • A high return on investment (ROI), 
  • Payouts processed automatically. 

18. Payment Methods 

Payouts should be fast and secure if you’re using a top-notch sportsbook software system. As long as the sportsbook accepts credit cards and e-wallets for payment, it should be a viable option for players. Keeping in mind that iGaming rules vary from country to country, the sportsbook software provider has to collaborate with organisations that can execute transactions in various locations. All transactions involving player funds should be simple and convenient for users. Because it boosts their faith in your site, it’s crucial that the sportsbook software enables players to withdraw their money as easily as possible after placing a wager. 

19. Promotions & Bonuses 

A solid sportsbook software should reward new players, frequent players, and long-term clients with bonuses. With a large variety of betting possibilities and promos, the sportsbook software must also provide a variety of live streaming alternatives so that you can watch your favourite sports while placing bets on them! 

20. Customer Support 

The Sportsbook software you go for needs to have a 24/7 customer service that can deal with your players’ queries and resolve issues as they arise, so that players don’t lose their enthusiasm or get dissatisfied. Alternatively, the Sportsbook provider should be able to give you all the tools you need to run a great Customer Support team of your own. Players will have greater confidence in your platform if they know they can contact you for assistance and that you will respond quickly if anything goes wrong. This will help you develop trust with your customers. 

In comes Digitain’s Sportsbook 

The 20-year-old Sportsbook software provider Digitain is known for its vast experience, excellent reputation, as well as best-of-breed turnkey and API solutions. Primarily focused on the regulated European market, the company aims to expand its geographical footprint into the Americas and Asia. It provides its customers with a one-stop shop through more than 700 of the finest trading minds in the gaming industry (part of a wider workforce of over 1,700 staff). 

Digitain’s award-winning, mobile-friendly, multi-channel Sportsbook comes with all the vital components to guarantee long-term success and profitability. This GLI-certified, multi-channel software covers 100 sports, taking in 15,000 leagues, and offers more than 3,000 betting markets. It also offers odds on 90,000 live events each month.  

Our Sportsbook contains an AI-powered product recommendation engine, a 2-goal early payment promotion, an Odds Feed, our Sportsbook Jackpot, our Live Score and Stats module, a Live Match Tracker, and an upgraded Betslip. Digitain’s Sportsbook is offered via Turnkey and API, is available on desktop, mobile, and the web, and it comes with a complete retail solution for land-based operators, POS terminals, USSD and SMS betting.     

To find out more about Digitain and its very own Sportsbook, visit us here or contact us here. 

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ASEAN Gaming Summit: What to Expect

22 July 2022 / Blog

Spotlighting the most recent developments in the Asian sector of iGaming industry, the ASEAN Gaming Summit will return for 3 days in July. As official participants, the Digitain team are thrilled at the prospect of new opportunities to network, catch up and develop business partnerships through this event. Our delegates will include representatives from the Digitain Sales team: namely, Tigran Sharafyan, Jason Hsieh, Tina Chen, Dan Jira, June Yeh and Adrian Hsu.  

For the past five years, the ASEAN Gaming Summit has brought together Asia’s most significant gaming industry executives and thought leaders. This event is aimed at gaming operators, suppliers, regulators and advisors to Asia’s land-based or online gaming businesses.

The three-day conference facilitates reconnection with Asia’s gaming leaders, makes it possible for iGaming businesses to view all live keynotes and panels, utilize in-event networking tools, and participate in iGaming industry roundtables to offer their expertise. Basically, all that our team are set to do. 

The ASEAN Gaming Summit is known for putting the most influential people of the gaming industry from across the region together in one single context, including operators, regulators, and suppliers, with the key goal being to educate and motivate them for the future generation of gaming.

The event, organised by a major gaming event producer Asia Gaming Brief (AGB), will be hosted at the Shangri-La at the Fort in Manila, Philippines, from 25th to 27th July. 

Obviously, our team is not going empty-handed. Digitain’s products that have made the showcase list are eSports, Sportsbook API, Virtual Sports, Odds Feed, and in-house table games. 

  • Digitain’s fast, competitive and in-demand eSports solution enables you to bring in new consumers and expand your iGaming network. With a wide range of betting options and a fast results feed, this in-demand product is easy to integrate.  
  • Offered as an API solution, Digitain’s award-winning, GLI-certified, AI-powered Sportsbook is really what can drive the success of your operation as it contains all that your iGaming business needs for successful and sustainable operations.  
  • Next, Digitain is to showcase its in-house Virtual Sports games at the ASEAN Gaming Summit. Realistic 3D environments. Stunning graphics and SFX. Unique betting markets. Everything required for a breathtaking virtual experience. The package includes Virtual Football, Virtual Horse Racing, Virtual Greyhound Racing and Virtual English League.  
  • Digitain’s Odds Feed solution has the speed, stability and profitability your iGaming business needs to provide your players with secure betting experience. We offer our in-house, reliable and accurate betting data.  
  • Finally, this year’s ASEAN Gaming Summit will see Digitain demonstrate some of its in-house professional table games, which many would regard as tabletop gaming at its best. Table Football, Table Tennis, E-Football and E-Basketball Sport’s Tournaments are all part of the deal.  
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On the iGaming Potential of the Philippines in Brief

26 July 2022 / Blog

Gambling has been prevalent in the Philippines for many years. Today, the country’s populace is increasingly turning to online gaming, while iGaming businesses explore new ways to grow and develop. iGaming is a thriving sector in the Philippines, with revenues expected to grow at a much faster rate in 2023, compared to prior years. Local people, particularly the younger generation, are becoming more interested in gaming, whether on mobile devices or personal computers. 

Known as Asia’s iGaming capital, the Philippines is also home to the world’s largest iGaming industry. Because of its proximity to the rich Asian market and its distinct regulatory environment, the Philippines has emerged as the world’s most significant iGaming jurisdiction. Operators with extensive knowledge of the Asian industry are aware that Manila and the Philippines as a whole are ideal locations for iGaming operations. Aside from that, Manila is the only jurisdiction in Asia to offer iGaming operators the PAGCOR licence, which allows them to run their businesses in the Philippines and the rest of Asia. 

The Philippine Amusement and Gaming Corporation (PAGCOR) is the Philippine government agency in charge of overseeing the casino and gaming sector. It is regulated by the Office of the President of the Philippines and is 100% owned by the Philippine government. The money that PAGCOR generates helps the government pay for infrastructure and socio-civic initiatives. There are 13 casinos operated by PAGCOR in famous tourist destinations around the country. 

If you are based in the Philippines and aim to get involved in the iGaming business or you just wish to target the Philippines and enhance your existing operation with some of the finest iGaming products available, you might want to consider Digitain, a reputable iGaming software and platform provider that has been many international businesses’ top-choice and go-to supplier for years, offering both Turnkey and API solutions. 

Initially aimed at the regulated European market, our company is currently moving into Asia with the goal of providing customers with a one-stop shop. The multi-channel Digitain Gaming Platform allows operators to plug in Sportsbook, Casino, Live Dealer and Virtual Sports modules, as well as featuring an integrated Payment Gateway, Bonus Engine, CRM system and dedicated customer support. 

Digitain is well known for developing and providing competitive iGaming products, tools and services. Having been in the business since 1999, we know all the ins and outs and have a good handle on everything industry-related. To learn more about us and our products, have a look at digitain.com or contact us directly through the website. 

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Digitain’s Review of 2021

24 December 2021 / Blog

It’s traditional at this time of the year for people to look back on what they have achieved and to consider what next year holds in store for them.

At Digitain we’re no different and we’d like to take this opportunity to review our progress this year and to highlight the added value we have delivered for our partners.

 

Firstly, let’s discuss our Sports Betting innovations

Following a rigorous evaluation, our award-winning sportsbook has received certification from Gaming Laboratories International (GLI), covering both GLI-19 and GLI-33.

Our developers were busy in 2021 and they added three great, new bonus types into our Sportsbook, the Accumulator Bonus, the Ultra Cashback Bonus and the Bore Draw Bonus. These unique bonuses have been extremely popular with our partners’ customers, especially the Bore Draw one, which adds excitement to potentially boring football games.

As well as those, our developers also added two new promotional offers, Double Dooble and 2 Goals Early Payout, both fantastic ways to engage and reward loyal players.

At Digitain, our international footprint continued to expand in 2021, and as a result, we designed and launched a new Sportsbook view for the Latin American market. Our Latam view is a dedicated version of our Sportsbook especially for our partners in that region.

Betting on eSports continued to grow in popularity this year and we enhanced our own Cyber Masters product with additional leagues, further widening its appeal.

For sportsbook fans, our new comprehensive betslip, with improved interface and better user experience, was launched in 2021.
We also improved our Risk Management tools with an upgraded Bet Delay Time module and Late Bets Monitoring tool, adding even more capabilities to our partners’ Trading teams.

As well as all this, we now cover an amazing 90,000+ live events each month and have also added new pre-match combo markets.

 

Now let’s talk about how we have improved our Gaming products

We pride ourselves on continually improving our player experience and this year was no exception for Gaming. We significantly expanded our casino games suite, adding nearly 6,000 great new games from premium suppliers, boosting the overall number of casino customer choices to over 10,000 games.

Our Fast Games portfolio was enhanced with two more exciting games – Keno Express and Blackjack and our players’ favorite two Fast Games, Rocketon and Keno, were redesigned and upgraded for maximum player enjoyment.

We were also delighted to receive a new license for our Fast Games suite from the Malta Gaming Authority.

Let’s not forget our Skill Games, where one of our most popular skill games, Backgammon, was also redesigned this year.

These, and many other improvements, have helped us to improve our entire gaming product ranges and made them more attractive for players everywhere.

 

Other innovations in 2021

Besides sports betting and gaming solutions, we had many other innovations and improvements in 2021.

We have created a new, easy-to-use section on our site, the Client Area, containing our best-performing marketing and promotional assets for our partners’ use in growing their revenues.

We launched a new easy-to-use Tax Engine tool, developed to help our partners confidently and compliantly deal with complex iGaming tax challenges.

In 2021, we improved our CRM System enhancing it with better overall functionalities and an improved, more effective interface, enabling our partners to make better data-led marketing decisions.

Allowing customers to have a wide choice in how to deposit and withdraw their funds is a key capability when localizing and differentiating your service. We continue to improve this area and in 2021 we integrated an additional 130 payment methods onto our platform, increasing the total number of customer options to over 400.

We will continually seek to improve the products and services in 2022, launch even more new products and maintain our leading position in the Gaming market.

 

Events and awards

Despite these challenging times, a number of virtual and live gaming industry expos took place this year․ We were honored to participate in 15 digital and real-time events taking place in different parts of the world and we were enormously happy to have so many opportunities to meet our existing partners and new friends this year and hope that next year we will have many, many more.
During 2021, we also won some fantastic awards. Our Sportsbook gained the Sports Betting Platform of The Year Award at The International Gaming Awards and Online Sportsbook Provider of The Year at the SiGMA Awards 2021. Furthermore, we won Best Land-Based Industry Supplier at the Ukrainian Gaming Week Awards.

These awards are very important to us. They recognize the hard work of our teams across the business and motivate us to strive even harder, to create better products, to present better offers and to offer only the best to our partners. Next year we will continue to work tirelessly to achieve even more success․

 

Summary

2021 had many challenges, but we believe we overcome those, thanks to the dedicated and enthusiastic efforts of our hard-working Digitain colleagues. We will remain customer-focused in everything we do in 2022 and will continue to strive to improve the service we provide to our fantastic network of partners, who we thank for their continued loyalty.

There is lots to come in 2022. We have some exciting innovations launching early next year – so watch this space!

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Importance of Multiple Payment Methods in iGaming

03 June 2021 / Blog

For iGaming operator, online sportsbook or online casino, it is very important to be able to provide a wide variety of traditional and alternative payment methods for their players in order to give them the best, seamless customer experience possible – as well as for very good business reasons.

Introduction

Recent research by WorldPay revealed that, globally, ecommerce is expected to be over US$4.6 trillion globally by 2022, with 140 different online payment methods already in use today.

Also Juniper Research has found that global international digital money transfer transaction volumes will reach 2 billion by 2024, up from 1.1 billion in 2019. Both, online and mobile channels are achieving strong growth. Mobile channel will account for 68 percent of transaction volume in 2024; up from 63 percent in 2019.

iGaming operators need to be able to recognise this growth, especially for the mobile type of payments and make sure they support both the traditional and alternative, new methods that are becoming more popular in this digital age

What is meant by Traditional versus Alternative payment methods?

Traditional payment methods (for deposit and withdrawals) in online casinos and sportsbook include;

  • Bank Transfers (via bank account)
  • Debit Card and Credit card payments – for example
  • Visa and Mastercard (and other credit card options)
  • e Wallet – for example
  • Skrill
  • Neteller
  • Ecopayz
  • Qiwi
  • Yandex money

The e wallet option, has been around for a while, and though not strictly traditional, can be counted as such given the new range of alternative payment systems now available, via mobile and other means

Alternative payment methods

Alternative payment methods have increased in popularity as financial technology companies and tech giants have entered the payments industry providing consumers with faster and more convenient ways to make purchases In 2021 alternative payment methods are expected to account for nearly 55% of global e-commerce transactions.

Alternative online payments that will be familiar to online gaming bettors include these examples, not all of which are “gambling friendly” for online casinos or sports betting providers;

  • PayPal
  • Stripe
  • Apple Pay
  • Alipay
  • Klarna
  • PaySafeCard

Cryptocurrencies

Another alternative payment method is via Cryptocurrencies, such as BitCoin.

Cryptocurrencies are gaining popularity day by day as a payment method with more and more online casinos and sportsbooks adding them to their list of options. This kind of currency has great potential advantages for both the operator and players.

The good news is that more and more gambling markets globally, for example the United Kingdom Gambling Commission and Malta Gaming Authority, have already recognised BTC as a legitimate payment method, allowing its online casinos and sportsbooks to offer this means of payment method to their players.

 

Advice to new iGaming operators

Knowing the mix of your customers’ ways of accessing your online gambling site (mobile, desktop or tablet), as well as local payment preferences, is vital if you want to provide the most appropriate payment methods . Customer awareness of your payment methods is also important – players will prefer to use payment methods they recognise, already use and have confidence in.

Localising payments

An online gambling business, when looking at new geographical markets, needs to look closely at the country and the habits of the betting population For example if you want to offer your service in Brazil you need to include a particular, very traditional method called Boleto.

Help with localisation of your payment offering should be at hand though. A iGaming operator’s payment provider should be able to give advice for what is popular with their existing clients in a specific country or region. In many markets, offering the right APMs (Alternative payment Methods) will also provide a sense of legitimacy, important when building trust with bettors.

Customer trust and conversion

It is advisable for iGaming companies to provide, as a minimum of the top three payment methods in a given market or country in order to meet customer needs. Most bettors will know and use use at least one of them, and it has been shown that providing the top three methods can increase customer recruitment or conversion by up to 30%.

Advantages of new alternative payment methods

Recruitment

A player’s first experience an online casino or sportsbook is often when they try and open an account and deposit into it, using their traditional credit or debit card details.

Research has shown 25 per cent of players abandoning the account opening process because it was too long or complicated.

With some methods of alternative payments, especially via mobile banking apps, use of biometric information, to authenticate their details, such as fingerprints, can help quickly link the customer’s account to their bank. This can get the customer ready to deposit and bet in a short time

Increased Conversion

Once players have successfully executed a deposit, payment failures are up to four times lower with some alternative payment methods than with debit or credit cards – on average cards fail up to 15 per cent compared to 3.5 per cent for instant bank payments. This can mean better customer experience and less customer churn

Potential reduced fraud

Alternative payment methods can be safer than traditional methods, especially with built in authentication, using biometric data, such as fingerprint or face ID to identify themselves in their banking platform.

Casino or sportsbook operators can be more positive that the person opening a gambling account is who they say they are. This can lead to less chargeback worries for the operator and a better customer experience.

Choosing an iGaming Platform provider

So, if you are considering entering the world of online betting and gaming, choosing a software provider, or igaming platform company, is a key decision to make.

As well as the general questions regarding the platform and the betting and casino services on offer, the range of both traditional and new and alternative payment providers they have on their platform is of vital importance.

Localisation, as already mentioned, is important for content and also for payments and choosing an igaming platform provider that can support your market entry, wherever in the world will be one of the most important decisions for you.

Summary

Digitain is an excellent option. They already work with the leading payment solution providers and continually look to expand their global reach, offering more than 130 payment methods and empowering their iGaming partners to accept deposits, transfers and withdrawals for digital betting and gaming via a single wallet solution. 

Digitain’s partners are equipped with the latest easy-to-use technologies designed to implement secure online transactions.

Offering a wide variety of solutions, Digitain cover Card Paymentse-walletsbank transfers and Crypto payments, giving their partners’ players freedom of choice to perform online transactions, to deposit and to withdraw, safely worldwide, wherever they may be.

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5 Advantages of Turnkey Sports Betting Solutions

30 March 2021 / Blog

Are you interested in starting your iGaming business based on the Turnkey Sports Betting Solution and are not 100% clear what are the benefits of the Turnkey approach?    

Here are 5 advantages of Turnkey Sports Betting Solutions you should know before running an online gaming operation.  

  • Business Ownership and Full control over the product   
  • Customizable front end and unique interface
  • On – demand content capability
  • Variety of payment methods
  • Dedicated B2B support and customer care

Business ownership and full control over the betting platform   

The first and the most significant advantage of the Turnkey Sports Betting Solution is the business ownership capability. This means that by starting your online sports betting business on a Turnkey basis you get your own iGaming business license and take the project into your full ownership. This allows you to take control over your business absolutely independently. With the Turnkey solution, you can also fully develop your business strategy, branding, marketing, and promotional activities, manage competitiveness in the industry, and control risks. So, it is quite important to select an experienced and competent sports betting solution provider ready to meet all your individual business ideas and requirements.   

With Digitain, a Turnkey approach for your iGaming operation will be more productive and quicker to market, as well as meeting any custom requirements that an operator may have, such as design, branding, localization, payments, customer journey and many more. An operators own technology team can be involved in the betting software development process at any stage of the project. Plus, even the operational services can be both taken in house and outsourced depending on the choice of the operators.     

 

Customizable front-end and unique interface    

Currently, many betting operators tend to create their own business identity – an individually developed betting platform that can engage players of different ages and with various sports interests. The turnkey approach is the ideal solution for iGaming businesses to develop their own betting operation according to their brand purposes and vision. In this way, they can get a customizable front end and tailored betting software with a functional and unique interface, specific market-oriented view for each region, advanced features, flexible tools and multichannel options.   

 

One of the reasons why Digitain’s Turnkey Sportsbook Software is in high demand is that it is tailor-made and responsive across all channels. Moreover, our Turnkey Sportsbook can be integrated into all platforms, can be available for desktop, mobile and native applications of Android and iOS and also can meet market specifications and localization requirements.  

 

On-demand content 

One of the key factors for a successful iGaming business operation is the quantity and quality of content. Obtaining Turnkey sportsbook software from an experienced provider gives you an opportunity to choose your preferred content and diversity of sports from the rich portfolio available. Each sports category can include various tournaments from events in different countries and from different leagues. The diversity of sports is worth considering as the various types of sports ensure that iGaming operators can attract a more extensive fanbase than the fans of the most common sports. The advantage of the Turnkey sportsbook approach is it allows you to select from a comprehensive variety of sports provided by the sports betting solutions supplier and obtain in-demand sports content.    

 

Variety of payment methods   

In this digitalized world it is crucial for operators to have sports betting software that allows multiple currencies and various payment options for the players regardless of their location. Many operators consider this a must-have option as today users can prefer to use a selection of payment methods such as e-wallets, bank transfers or cards or even cryptocurrencies.

Cooperating with top-notch payment solution suppliers, Digitain’s sports betting software offers over 130 payment options to accept deposits, transfers, and withdrawals for digital gaming via a single wallet solution. With the Turnkey sportsbook software our partners can choose both from the existing payment methods in our payment gateway and have direct contracts with payments systems they prefer and integrate them into our platform.    

 

Dedicated B2B support and customer care   

Along with getting reliable sportsbook software that can make the betting process both accessible and entertaining, it is also important for the betting business to get reliable customer support from the software supplier. Another key advantage of the Turnkey software solution is that it includes solid B2B customer care. IGaming operators can receive various questions from the players, so, it is important for them to provide prompt answers to all questions, in order to engender trust and efficiency.

A trustworthy Turnkey sports betting software supplier is available at any time of the day, understands its partners’ needs, speaks their language, and is competent to provide them with complete, first-rate, and multichannel support instantly.   

 At Digitain, we know that all the partners who have selected the Turnkey approach for their betting operations have special business models and requirements. We value their time and loyalty and equip them with dedicated, real-time, and multi-language support.  

  

The final thoughts   

 So, what are the key advantages of the Turnkey sports betting solution to start an effective sports betting or casino business operation? Business ownership over the product and full control, including the development of the business strategy, branding promotional plans, risk management control and many more. The Turney sportsbook also ensures availability to create your own brand identity; customizable front-end and unique features. It provides an extended variety of sports portfolio and in-demand content in addition.  A wide range of payment methods, plus direct contracts with payment systems, dedicated 24/7 support are available.

In case you want to learn more about Digitain’s Turnkey sportsbook software, our sales managers are ready to support you.      

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Digitain Betting Products and Solutions

18 March 2021 / Blog

iGaming Platform

A fully flexible, scalable and secure platform, providing operators everything they need to launch a successful iGaming business.

 

Sportsbook Software

Award winning sportsbook solution for online, mobile and retail operators. Flexible and speedy integration via turnkey, API or bespoke solutions. Fully localisable to differentiate your brand.

 

Sports Data and Stats

Comprehensive multi-lingual sports data content to give your customers a competitive edge. Leading edge Live Match Tracker tool, customizable for your brand, with live visualisations and up-to-the-second data.

Casino Games Aggregator

Over 7000 games from over 100 of the gaming industry’s premier providers, our casino product will satisfy the needs of customers and operators across the globe.

 

DGBuilder

Take control of your betting and gaming brand with our fantastic website builder tool. Differentiate your customer journey to suit your needs, from navigation, to colours, logos, payments and beyond. Manage your digital marketing requirements with our in-built tools.

 

Live Casino

Energise your revenues with our superb live casino offering from 11 of the best providers in the industry. Grow your customer lifetime value through the range and quality of Digitain’s own premium Live Casino, coming soon.

 

Sportsbook Mobile App

Mobile First solution, available as a native app on iOS and Android as well as via responsive browser. Fully functional, optimised customer experience and amazing range of content. Face / Touch ID log in and quick bet functionality make our mobile sportsbook a dream to use.

 

Payment Gateway

Over 130 leading payment providers integrated into a single wallet solution allowing operators and their customers the confidence and freedom to choose the best, safest methods to securely transact online.

 

eSports Platform

A fantastic selection of eSports, available as a stand-alone plug-in or as part of an integrated sportsbook. Attract a new profitable demographic with eSports from a great range of industry-leading suppliers, including Digitain’s own CyberMasters portfolio.

 

Virtual Sports

Realistic graphics, high game frequency and a leading range of suppliers make our Virtual Games offering a clear winner with our customers. Engage and retain more players with this high growth product, no matter where you are.

 

Turnkey

An easily integrated, fully functioned platform, customizable and including an award-winning, high performing sportsbook, supported by an extensive team of traders and risk managers. Full menu of additional features including an extensive payment gateway, a leading sports data and stats package and a range of enterprise tools. Everything needed to operate a successful sportsbook operation.

 

Modular API

A highly flexible and seamless way to integrate our platform and products into existing systems whatever the business needs. A quick way to take our award-winning Sportsbook, casino or even our leading Sports data and stats package.

 

Mobile

Full featured mobile first version of our main site, with dedicated registration, login and payments. A full range of betting opportunities, including in-play supported by bespoke marketing and communication tools for enhanced customer engagement.

 

Retail

Multi-channel, multi-language integrated solution allowing operators to process bets and payouts in retail locations as well as online. Fully supported by comprehensive menu of screen and EPOS technologies. Rapid transactions, customisable interfaces, easy integration into partner systems and platforms. 

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Top 5 Factors to Think About When Choosing the Best iGaming Platform Provider

26 February 2021 / Blog

The iGaming industry has delivered significant growth over the last few years and there’s still plenty of opportunities to enter the market and be successful. The global online gambling market size was valued at USD 53.7 billion in 2019 and is expected to grow at a compound annual growth rate (CAGR) of 11.5% from 2020 to 2027. 

You’re thinking of launching an iGaming business? Sports betting and online casinos can be highly profitable and, as a result, it the iGaming industry is highly competitive. To survive and flourish a number of things have to be present including the right operational, marketing and product development capabilities. However, the main requirement is a robust, scalable and stable iGaming platform – with a great online casino and sports betting product as a minimum.

Here are five factors you need to think about when choosing your iGaming platform provider (also known as an iGaming software provider).

 

1. Your business strategy and requirements

2.Choosing the right software provider

3.Your content is king

4.Need for speed – and flexibility, and competitiveness

5.Support services

 

Your business strategy and requirements

Firstly, from as strategic perspective you need to have a clear view where and how you’re going to compete, what your market positioning will be and what are your competitive advantages. Your business requirements will include questions such as what sort of iGaming software you will need , how quickly you want to get to market, how much of your operations do you want to outsource and do you want your own licence?

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Choosing the right software provider

You should seek out a trusted and reliable iGaming solutions provider – find out how established they are, look at the quality and experience of the management team and make sure they have the industry knowledge to help you build your business. You want to know how they’ve been in business. A good reputation and a stable of existing clients are also useful guides when choosing an iGaming platform provider. Working with leading partners and suppliers, including leading payment providers key for your target market, are important factors.

How customizable is the iGaming platform? You will need to differentiate your brand and customer journey in order to compete so the level to which you can do this needs to be checked out.

Look also for as many unique features that the iGaming software supplier offers -these will be another way of differentiating your new business.

 

Your Content is King

‘Content is king’ according to the saying. This is very true of online gaming and sports betting operators and the range and quality of your online casino and sport betting products can be key to your success. Look for highly flexible betting solutions that enable you to choose from a wide selection of options, sports betting , casino games, and features and let you customise the way you present your product to players.What other iGaming and casino products are included? What is the minimum you need to be competitive? How many casino suppliers of note are included on the platform and how many slots games are available?

 

Need for speed, flexibility and competitiveness

You need to ensure you choose a iGaming software provider that will be future-proof as you business will grow and your sports betting and iGaming requirements will change as you learn about your market. The overall expertise of the chosen iGaming partner going forward needs to be added to your checklist. The ability to integrate speedily needs to be considered – time is money after all. Flexibility, stability and scalability are other important considerations – you’ll want the iGaming partnership to last a long time and having to switch platforms because they cannot adequately support your organisations growth is costly and disruptive. A platform that becomes uncompetitive will mean a loss of profitability for you – so think long term. Do you need a modular solution? API-based platforms can deliver more flexibility going forward.

 

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Support Services

Other important considerations when choosing an iGaming software provider are the supporting tools and services that they also offer. Do they have an integrated CRM system and will they provide training? Is there marketing support? This can be a great benefit when starting up in terms of a bonus engine and promotional materials. Licensing and legal support is another important consideration. Will your software provider help with licensing or, in fact, do you wish to leverage their license? Risk management tools are important? How effective are the software platform tools? Do you want the iGaming business to do this task for you. Responsible betting solutions are a vital compliance requirement and so check on how effective these are and what other information, insights and reports are provided by your prospective iGaming partner. The subject of responsible gambling is growing more and more important across many markets – and you need to ensure you have the very best solution to ensure player protection. Other services you should look at include data management and reporting products. Insight as to how a player is using your website, what gambling content they are viewing, which is the preferred payment method, what is their preferred game, or their favourites sports can be very useful when considering the future development of your website or mobile offering. So ensure that your iGaming software provider can deliver this level of data.

Summary

So, choose a good iGaming software provider to partner up with, with an excellent reputation, a management team with significant experience and industry know-how. Make sure their iGaming software is fast, stable and future proof – and gives you all the best content you need to be competitive. Ensure that they can support your growth – in terms of development, scalability and flexibility. Ensure their product development abilities are first class and they have a vision of where their sports betting and gaming product portfolio is going.

As an operator, choosing your iGaming software platform will be the most important element of your sports and gaming business preparation so take your time and get the best sports and gaming software solution available for your business requirements.

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